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At Heber Valley Artisan Cheese, we want to make sure you receive your products in the BEST possible condition. Because cheese is a perishable item, our shipping costs include insulated packing and ice packs, which in turn adds a bit more weight to your package (jams excluded). Keep in mind that ordering more than one (6 oz) cheese will be more cost effective. We recommend ordering at least three to five cheeses per order.
All our products are shipped from our farm in Midway, Utah. During the WARM summer months, any customer ordering OUTSIDE OF THE INTERMOUNTAIN WEST should invest in a faster method (3-day UPS or 2-Day Fedex) to ensure your product arrives in a timely manner.
Typical shipping days include Monday, Tuesday & Wednesday - this ensures your product will not sit in a non-refrigerated warehouse or truck over the weekend.
If in the rare occurrence your cheese arrives in a poor condition, please contact our Customer Service Representative, Amber Himmer, immediately at 435-671-8062.